Technical Support
The following support options are available:
- E-mail Support
- E-mail support is offered to all of our users, and is our preferred method of contact. E-mail allows us to more effectively communicate complex URLs or procedures.
- Phone Support
- Phone-based technical support is available to users who have purchased services and is available from 9am - 5pm Eastern Time, Monday through Friday.
- Premier Support
- Premier Support is an added service above and beyond our standard support channels, which provides 24x7x365 telephone support with a guaranteed one (1) hour response time.