DNS Service Level Agreement

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A DNS Service Level Agreement ("SLA") guarantees DNS resolution for Custom DNSSM and Secondary DNSSM hosts and zones. This SLA can provide added peace of mind when you must ensure that your domains will always be available.

Credit for any outages of services covered by the DNS SLA will be applied as extensions to the term of those affected services. Please read the DNS SLA for full details of SLA coverage and the credits provided for outage events.

The DNS SLA covers all Custom DNSSM and Secondary DNSSM services in the covered account, and costs $249.95 per year.

The DNS SLA also includes four (4) Premier Support cases, good during the period of the SLA.