E-mail Support
Our hours of operation are 9:00am to 5:00pm Eastern. If you need immediate help, you can purchase a Premier Support case for emergency assistance.
Before you write in, make sure you:
- Check the DynDNS.com Status Page for maintenance and known issues.
- Look at our Knowledge Base articles to see if this is a common question.
- Check out the DynDNS.com Community Forum to see if your question has been answered previously.
Please note that 90% of all questions we receive can be answered using the resources above.
If you still need help, please note:
- We provide support in English only. Please see our forums for help in another language.
- Please do not send abuse complaints (phishing/malware, spam complaints, copyright issues, etc.) using this form.
Contact abuse@dyndns.com instead.
Below, please choose a relevant topic and describe the problem in detail, including error messages and e-mail headers.
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If you do not wish to use the support form, you may also e-mail support@dyndns.com directly. We only accept support mail from the e-mail address on file for your account.
