MailHop Forward -- Readme

Internet mail is actually a fairly fragile thing, and incorrect MX records up will result in lost messages. When using MailHop Forward, you must ensure that mx1.mailhop.org is listed as the highest-Preference mail server for the domain, and that mx2.mailhop.org is not the primary mail server.

If mx1.mailhop.org is not listed as the primary mail server, and it receives email, it will deliver this mail to the highest-Preference mail server without processing it (e.g. no spam scanning, virus elimination or forwarding). If mx2.mailhop.org is listed as the primary mail server, it will simply reject the mail back to sender.

MailHop Forward has no limit on the number or volume of messages it will forward during normal operation. (If a problem occurs, such as queue build-up, mail loops, or spam-related issues, we will contact you regarding the problem to help you resolve it.) However, MailHop Forward has a per-message limitation of 10MB. Messages larger than 10MB will be returned to sender with a useful error message.

MailHop Forward customers may create an unlimited number of aliases (addresses) in their MailHop Forward service. Each alias can have up to ten recipients. To create multiple recipients on a single alias, simply enter the email addresses in a comma-separated list, such as "user@domain.com,user2@domain.com,user3@domain.com". (Please note that MailHop Forward Lite is limited to only five aliases and one recipient per alias.)

It is no longer possible to create a "default" or "catch-all" Wildcard alias in MailHop Forward because of dictionary attacks and the collateral spam problems.