DynDNS Announces Availability of DNS Service Level Agreement

May 28, 2004

MANCHESTER, NH – Dynamic Network Services, Inc. (DynDNS.org) is pleased to announce the immediate availability of a DNS Service Level Agreement (DNS SLA). The DNS SLA can be purchased to provide guaranteed DNS resolution for Custom DNSSM and Secondary DNSSM services.

“Our DNS network has been designed from Day 1 to provide 100% uptime and reliability,” explained Tom Daly, DynDNS.org’s Chief Infrastructure Officer. “We are pleased to now offer an SLA to guarantee uptime for customers who want the extra peace of mind it can provide.”

“Many business customers need the assurance that their DNS will remain up, no matter what,” said Christian Smith, DynDNS.org’s Director of Customer Service. “The new DNS SLA provides that assurance, with guaranteed levels of service and credits available when those levels are not met.”

DynDNS.org has an excellent track record of DNS availability. Since Custom DNS and Secondary DNS have been available in May of 2001, DynDNS.org has suffered no DNS outages. By relying on the reference implementation of the Domain Name System (DNS), Berkeley Internet Name Domain (BIND), DynDNS.org is able to gracefully handle 10 billion DNS queries a month and over a million dynamic hosts.

Full details can be found by reading the DNS Service Level Agreement and the SLA section of the account area on the DynDNS.org website.

About Dynamic Network Services Inc.

Founded in 1998, originally as a free DNS service for the Perl and open source communities, Dynamic Network Services Inc. (Dyn Inc.) has grown quietly and steadily to become one of the Internet’s largest and most reliable providers of domain, zone and email solutions, through its innovative and well supported services. Still offering its signature free service, the company today plays a key role in keeping the Internet’s DNS infrastructure at large running smoothly and stays faithful to its core values of engineering excellence. Additionally, Dyn Inc. also offers Dynect®, an enterprise class dynamic DNS offering.

DynDNS® and Dynect® are registered trademarks of Dynamic Network Services Inc. All other trademarks are the property of their respective owners.