DynDNS Announces Availability of DNS Service Level Agreement
May 28, 2004
MANCHESTER, NH – Dynamic Network Services, Inc. (DynDNS.org) is pleased to announce the immediate availability of a DNS Service Level Agreement (DNS SLA). The DNS SLA can be purchased to provide guaranteed DNS resolution for Custom DNSSM and Secondary DNSSM services.
“Our DNS network has been designed from Day 1 to provide 100% uptime and reliability,” explained Tom Daly, DynDNS.org’s Chief Infrastructure Officer. “We are pleased to now offer an SLA to guarantee uptime for customers who want the extra peace of mind it can provide.”
“Many business customers need the assurance that their DNS will remain up, no matter what,” said Christian Smith, DynDNS.org’s Director of Customer Service. “The new DNS SLA provides that assurance, with guaranteed levels of service and credits available when those levels are not met.”
DynDNS.org has an excellent track record of DNS availability. Since Custom DNS and Secondary DNS have been available in May of 2001, DynDNS.org has suffered no DNS outages. By relying on the reference implementation of the Domain Name System (DNS), Berkeley Internet Name Domain (BIND), DynDNS.org is able to gracefully handle 10 billion DNS queries a month and over a million dynamic hosts.
Full details can be found by reading the DNS Service Level Agreement and the SLA section of the account area on the DynDNS.org website.